How to troubleshoot download and installation issues with your McAfee software?

troubleshoot download and installation issues

Troubleshoot Download Installation Issues McAfee Software: McAfee installation is a very simple and user-friendly process because of its interface. But you might face some issues during the download and installation of McAfee on your system. These problems are very common and resolvable, like Unable to continue installation – error 0. Some of these issues may be resolved by just restarting your system and resuming the installation process.

15 common download and installation issues with your McAfee software:

  1. The download cannot continue – No Internet connection.
  2. Unable to continue installation – Error 0.
  3. The download takes too long to complete.
  4. You are sent to the non-McAfee website, or you see a blank page.
  5. Incompatible security software installed.
  6. Installation incomplete.
  7. Error 12001, 12156, or 12152
  8. You see an error when you open the McAfee home page (
  9. The protection you are trying to install doesn’t work on this system device. Try again from the right device.
  10. There are no programs that you can install from this McAfee account.
  11. Invalid Serial Number
  12. McAfee LiveSafe Login issues.
  13. McAfee Intel Security installation failed.
  14. Why McAfee installation incomplete Windows 7.
  15. McAfee Antivirus Plus activation issues.

Some of the above-mentioned errors require you to log in to your McAfee account by visiting the link After signing in to your account you can manage your McAfee subscription, renewal, and activation, etc. You can troubleshoot login, activation issues related to your McAfee account online. Here we are going to discuss the procedure to troubleshoot download and installation issues with your McAfee Software.

3 Steps to troubleshoot issues with your McAfee Software:

Method 1 – Run the Pre Install tool:
  1. Pre Install tool checks for the issues related to your McAfee product on your system
  2. First, you need to download the Pre-Install_Tool.exe and then double-click to run the setup.
  3. After the Preinstall tool completes then click Ok and then click Close to finish the process.
  4. Now restart your system, reinstall the McAfee product on your device and check whether the issue is resolved or not.
Method 2 – Use Removal Tool and Redownload the McAfee product:
  1. Visit the manufacturer website to download the Removal Tool, click Download to start the process.
  2. Double click on the downloaded file to run the installation setup and wait to finish the installation.
  3. Restart your device after the removal of McAfee’s product and then download the installer again.
  4. Visit or to download the McAfee online.
  5. Run the installation setup on your device and then check for the error.
  6. If you found any error then visit McAfee Support for the help else enjoy using your McAfee product.
  7. Method 3 – Run McAfee Virtual Technician:
  8. Visit Troubleshoot and repair page, in order to start the McAfee Virtual Technician.
  9. Now you need to click Download and Run and then double click on the mvt.exe to run the installation setup.
  10. In order to allow the program to make changes to your system, click Yes and then follow the instructions.
  11. After the successful installation, wait until the scan is finished to resolve the issues.
  12. You are now required to select AutoFix and then follow the prompts if found any issue.
  13. If MVT cannot fix the issue then contact McAfee Support for further assistance.
  14. If there are no issues on your device then click Close MVT.
  15. Restart your device to save the changes you have made.

By following either method given above, you can try to troubleshoot download and installation issues with your McAfee Software. If you need any help then visit us at or McAfee Support for further assistance. Our experts will help you to find the solution related to your McAfee download and installation issues 24/7.

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